Our Policy Promise
At Glitz n Glam Bouquet, we take pride in crafting each arrangement with care, creativity, and attention to detail. Because every piece is handmade and uniquely designed, our policies ensure transparency, fairness, and the highest quality experience for our customers. Please review the details below to help you shop with confidence and peace of mind.
Frequently asked questions
It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.
Do you offer custom orders?
Absolutely! We specialize in custom creations — from color themes and event styles to personalized gifts like diaper bouquets or hat arrangements. Simply contact us with your ideas, and we’ll bring your vision to life.
How long does it take to complete an order?
Processing time depends on the design and size of your order. Most standard arrangements are ready within 3–5 business days, while custom or large event orders may take up to 7–10 days. We recommend ordering early for special occasions.
However, if you need an order made asap feel free to contact us. Note there will be a charge of $12 for a rush order fee.
Do you offer delivery or pickup?
Yes! We offer local pickup and delivery options (depending on your area). Delivery details and fees will be confirmed when you place your order.
What types of occasions do you make arrangements for?
Our designs are perfect for birthdays, baby showers, weddings, graduations, holidays, and more. We also create limited-edition themed bouquets for special seasons and celebrations.
How do I care for my arrangement?
Since our bouquets are made with artificial florals, no watering is needed! Just be gentle with how you handle it.
What is your return or refund policy?
Because each Glitz n Glam creation is handmade and customized, all sales are final. However, if your order arrives damaged or incorrect, please contact us within 24 hours of receiving it, and we’ll work to resolve the issue promptly.
Do you offer refunds for custom designs?
Unfortunately, due to the personalized nature of our work, refunds are not available for custom creations. We take pride in ensuring each arrangement meets our quality standards and your satisfaction.
Do you offer price adjustments or discounts?
Prices are set based on materials and design time. We occasionally offer seasonal promotions or limited-time discounts, so be sure to follow our social media or join our mailing list for updates.
Beyond the ordinary
This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.